Contents 1. The details – an abridged version of today’s
Early Childhood Education System. The Stakeholders and Key Organisations Peak
Official Information Act requests by Dr Sarah Alexander and our publication of complaints information spurred the Ministry to improve its rate of investigation and report an annual summary. Our position is that more needs to be done to create a more robust complaints system. All complaints need to be investigated and publicly reported for ECE service and Ministry of Education accountability. Complainants need to be assured that their identity will be protected and their participation in the service will not be adversely affected.
A case study of an early childhood centre – Pitter Patter The Ministry of Education (MOE) received complaints from parents as well as teachers about
Ministry of Education Complaints Process. By Dr Sarah Alexander. September 9, 2020. The story goes back several years. It starts when I made an Official Information
Recorded complaints against early childhood services made to the Ministry of Education have risen by more than a quarter, from 339 in 2017 to 430
September 5, 2018. Sealey Street childcare centre in Thames has been shut down by the Ministry of Education. This followed the Ministry of Education being
Complaints Information Release Now Very Overdue. Opinion article. By Dr S Alexander. April 12, 2018. The Ministry of Education today (Thursday) responded to the press
Early Childhood Service Complaints Report is Very Late. April 8, 2018. Wellington. The Ministry of Education is not meeting its own deadlines in releasing its
Confidence in the Complaints Process. By Sarah Alexander. September, 2014. This report discusses the results of a survey looking at the levels of confidence in
Publication of ECE Complaints. May 6, 2014. The Ministry of Education says it intends to release information about complaints brought against early childhood education services
Early Childhood Service Complaints Made Public. August 10, 2013. A child at an early childhood centre was left in a swing to go to sleep
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