Different ECE Services, Quality, and Making a Complaint

There are many childcare choices available to parents. Here you will find information on the range of options for childcare, education, and family support. We help you to learn what quality is, what to look for when choosing a service, and what to do should you find it does not meet standards.

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Toddler in a highchair eating and teacher holding an infant in lunch-room.
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Making a Complaint

This page on making a complaint tells you: how to make an internal complaint and complaint forms; how to make a complaint to the Ministry

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Children and adults begin to make their way inside after a morning of outdoor play.

What Is Quality?

“Quality” – What is quality in early childhood education really? By Dr Sarah Alexander. It is usual for ‘quality early childhood education’ to be talked about

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