Contact Us

Yes!  We would love to hear from you. If you would like to do good (and be seen to do good), there are ways to help.

To discuss what you might offer or do, contact us at [email protected].

To be published by The OECE you need to have a high level of knowledge about the topic you are writing about.

Send us a brief resume to tell us who you are, your education history, and a brief outline of the topic or story you are keen to write.

Email: [email protected].

I have a question about funding for my ECE service, who do I ask? Contact the Ministry of Education at [email protected].

See general information on funding rates on the Office of ECE website here.

I have a question about what is permissible for my ECE service to charge in fees, who do I ask? Email the Ministry of Education at [email protected].

I have a question about submission or storage of information on children and my service in the Ministry of Education’s national database (ELI), who can I ask?

Email the Ministry of Education at [email protected].

The Early Resolution Service within the Ministry of Business, Innovation and Employment (MBIE) is a free phone-based service for employees and employers to use for help to resolve a workplace issue quickly, and before it becomes too serious or needs a more formal process.
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Contact WorkSafe for workplace health and safety queries.  You can also report health and safety issues, such as workplace bullying, to WorkSafe.
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Should children be affected make a formal complaint to the Ministry of Education, so it knows and it can make a licensing intervention if necessary.
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See the national register of services at www.myece.org.nz

Walk around your local area to see what centres are within walking distance.  Check out home-based care options.  People such as Plunket Nurses and the children’s librarian at your local Library can be good to chat with for their local knowledge.

To make a complaint against an ECE service there are direct and indirect options available.
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If your complaint is about a specific worker or teacher at the service, tell their employer so they can investigate and see if a resolution can be found.

Should the employer or service provider be a registered teacher and the person you have concerns about, you may make a complaint to the Ministry of Education (or indirectly using My ECE’s online complaint form).

The Teaching Council deals with complaints against registered teachers. Members of the public can make a report direct to the Teaching Council should there be concerns about a teacher’s behaviour or competence. However, the process is not confidential and copies of the complaint form and any documents you provide to the Council will be provided to the teacher.

Note that employers (or former employers) must make a mandatory report to the Teaching Council about a teacher in circumstances that include dismissal, serious misconduct, competency issues, or if the teacher leaves employment following a complaint being made to the service provider and within 12 months of the complaint.

Getting honest feedback from parents is vital to maintaining and improving quality for children.

Find out about the parent survey service

See the “Formula for Quality ECE”

We got the Minister of Education, NZEI, and early childhood groups talking about pay parity with school teachers when they were adamant that pay equity (based on pay rates for a comparable male-dominated occupation) or market rates of pay should prevail. READ MORE.

Join our Facebook group https://www.facebook.com/groups/pay.parity