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This story uncovers how a chemical‑burn incident at a Kindercare centre was not just a one‑off mistake but the result of systemic failures in safety, oversight, and regulation.

See how both WorkSafe and the Ministry of Education allowed these risks to go unchecked, and what it means for children’s safety in ECE.

The Problems Included:

1. Unsafe chemical storage: Industrial sanitiser was stored under the kitchen sink next to general dishwashing liquid, in similar‑looking containers with similar labels.

2. Poor activity planning: Staff began the activity without enough detergent, leading to trips back to the centre (where a teacher collected a container they believed was dishwashing liquid) and to the dairy (where the centre manager went to buy more).

3. No RAMS was completed: The water‑slide activity was known about the day before and parents were informed so children would bring clothing for wet play, yet the centre did not complete a risk assessment of the activity.

4. Use of unlicensed outdoor space: The centre routinely used a grass section outside the gate as an outdoor activity area, despite it not being licensed or approved.

5. No one questioned the container of industrial sanitiser: When the chemical was taken from the kitchen, and again when it was poured onto the slide, no staff member or the manager involved in the activity noticed or challenged the container.

6. Long‑term regulatory lack of oversight: The Ministry of Education had not conducted a full compliance assessment of the Kindercare centre since 2011.

A young child was left alone in a locked early childhood centre van for almost 50 minutes in December summer heat.

We asked the Ministry: “As the Government’s principal advisor on ECE policy and regulation and the agency responsible for ensuring licensed services keep children safe and meet regulatory requirements, does the Ministry accept accountability for child safety outcomes?” The Ministry responded:

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New figures show the early childhood education sector remained largely stable over the past year, with the number of teacher-led centres opening matching those that closed.

Waiting times for early childhood education have dropped across the country, with new figures showing families are generally getting faster access to services than they were two years ago.

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OECE chief advisor Dr Sarah Alexander says that although the figures point to easier access, the shift is more likely to reflect a drop in demand than an increase in supply.

New ECE services are opening at pace across Aotearoa – but the story behind the growth is far more complex than the headline suggests.

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You can explore the full list of newly licensed ECE services in one place, here.

Children in early childhood education services have no legal protection against exposure to excessive heat, even though minimum indoor temperatures have long been regulated.

Current rules require indoor rooms to remain above 18°C, but the Office of Early Childhood Education has received reports of children experiencing discomfort and distress during periods of high summer temperatures.

A recent review of ECE regulations has confirmed that minimum indoor temperature requirements will remain in place, but no corresponding maximum temperature limit will be introduced.