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Latest News and Stories

Kindercare Water‑Slide Chemical Burns: More Than a Detergent Mix‑Up

This story uncovers how a chemical‑burn incident at a Kindercare centre was not just a one‑off mistake but the result of systemic failures in safety, oversight, and regulation.

See how both WorkSafe and the Ministry of Education allowed these risks to go unchecked, and what it means for children’s safety in ECE.

The Problems Included:

1. Unsafe chemical storage: Industrial sanitiser was stored under the kitchen sink next to general dishwashing liquid, in similar‑looking containers with similar labels.

2. Poor activity planning: Staff began the activity without enough detergent, leading to trips back to the centre (where a teacher collected a container they believed was dishwashing liquid) and to the dairy (where the centre manager went to buy more).

3. No RAMS was completed: The water‑slide activity was known about the day before and parents were informed so children would bring clothing for wet play, yet the centre did not complete a risk assessment of the activity.

4. Use of unlicensed outdoor space: The centre routinely used a grass section outside the gate as an outdoor activity area, despite it not being licensed or approved.

5. No one questioned the container of industrial sanitiser: When the chemical was taken from the kitchen, and again when it was poured onto the slide, no staff member or the manager involved in the activity noticed or challenged the container.

6. Long‑term regulatory lack of oversight: The Ministry of Education had not conducted a full compliance assessment of the Kindercare centre since 2011.

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Parent & Professional Guidance

Parent Professional Guidance category
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Resources

We Make Parent Surveys Easy for ECE Services

The ECE Parent Survey gives every licensed service (centres, home‑based, and hospital‑based) a simple, confidential way to understand what families truly think. Because it’s research‑based, easy to use, and free for many services, it’s an invaluable tool for strengthening quality, meeting consultation requirements, and building strong partnerships with parents and whānau.

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Quality ECE: What It Looks Like & How We Measure It

The 5 Structural Indicators of Quality: Ratios, Group Size, ECE Teacher Qualified, Stable Staffing, and Space per Child

The key elements that decades of international research show are essential for high‑quality early childhood education. If you want to understand why ratios, group size and teacher training – the “iron triangle of quality” – matter so much for children’s development, this is a clear and valuable guide.

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The Big Issues

The Big ECE Issues in the Early Childhood Sector
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Latest News and Stories

Parents made many complaints to the Ministry through the MyECE parents’ website

Parents and caregivers of tamariki in ECE made 80 complaints to the Ministry of Education through the confidential online service on the MyECE website last year.

MyECE is the official website of the ECE Parents’ Council. The council is a volunteer-run, grassroots organisation that

This is a member/subscriber only post. To access it, please see the message below for details on access and joining.

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Evidence

Research Evidence & Sector Surveys category

Sector Groups

Sector Groups category
Ministry of Education
New Zealand Public Information

Ministry of Education in NZ

The Ministry of Education shapes how early childhood services operate through its funding decisions, policy advice, and sector management. Understanding its influence helps parents, educators, and taxpayers see how power is exercised and why public accountability in ECE stewardship matters.

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New Zealand Public Information

Education Review Office

The Education Review Office (ERO) is the government agency that evaluates how well early childhood services and schools educate and care for children. It also publishes national reports on what’s happening across the education system.

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