Services Not Meeting Standards in 2018

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The list of early childhood services not meeting regulatory standards in 2018 shows that in many cases the Education Review Office (ERO) did not identify any problems but the Ministry of Education did, and vice versa. The Ministry of Education is the regulatory body responsible for enforcing compliance with regulatory requirements.

Licensing information and breaches is public information. Every ECE service must prominently display its licence and any conditions placed on it for parents/ caregivers and visitors to read and check.

> Call for tough action on repeat offenders (NZ Herald article)

Service Name Ministry of Education Actions Education Review Office Reporting
123 Childcare Ltd, Auckland
ID Number: 47071
50 children
Licence suspended on 25/04/2018 until 4/05/2018 There is no ERO report for this service
Abbey’s Place Childcare Centre, Putaruru
ID Number: 30016
28 children
Downgraded to a provisional licence on 13/12/2018 due to non-complianceOn 04/09/2017 ERO reported significant breaches with the service’s premises being inadequate for the purpose of children’s education and care, poor teaching, and major health and safety concerns. It recommended the Ministry reassess the service’s licence to operate
ABC Rotorua Sunset, Rotorua
ID Number: 45013
See more details here
65 children
Downgraded to a provisional licence on 19/03/2018 until 8/04/2018 due to non-complianceYet the service was good according to ERO’s last report on 18/01/2017
Active Explorers Tauriko, Tauranga
ID Number: 46079
See more details
80 children
Downgraded to a provisional licence on 20/12/2018 due to non-complianceOn 10/04/2018 ERO reported breaches in the area of staff appraisals, not regularly checking the environment for hazards, and not giving children sufficient access to resources and equipment
Aiga Salevalasi Charitable Trust, Auckland
ID Number: 20268
23 children
Downgraded to a provisional licence on 13/08/2018 due to non-complianceYet the service was good according to ERO’s last report on 31/08/2017
Ako Home-based Care and Education Service, Wanganui
ID Number: 50132
80 children
Licence suspended by the ministry on 1/01/2018 until 5/08/2018 Yet the service was good according to ERO’s last report on 21/12/2017
Akoteu Nasaleti, Auckland
ID Number: 25369
40 children
Licence suspended by the ministry on 21/03/2018 until 12/09/2018 Ministry closed and cancelled the service’s licence on 14/9/2018 due to non-complianceYet ERO gave the service a rating of ‘well placed’ in its last report on 14/10/2016 despite finding it was non-compliant in several areas
Akoteu Vaevae Manava, Auckland
ID Number: 20051
See more details
36 children
Downgraded to a provisional licence on 1/10/2018 – due to non-complianceOn 22/11/2017 ERO reported breaches in human resource, evaluation and policy review requirements
Andy’s Educare, Auckland
ID Number: 20565
See more details
47 children
Licence suspended by the ministry on 25/01/2018 until 1/03/2018Yet the service was good according to ERO’s last report on 28/09/2016
Au Pair Link Auckland 5, Auckland
ID Number: 46040
80 children
Downgraded to a provisional licence on 12/01/2018 until 12/02/2018 due to non-complianceYet the service was good according to ERO’s last report on 21/02/2017
Awhi Educare @ Glenholme, Rotorua
ID Number: 46633
32 children
Downgraded to a provisional licence on 30/01/2018 until 28/01/2019 due to non-complianceOn 16/10/2017    the service name was “Ebabies @ Glenholm” and ERO reported breaches in the areas of staff appraisal, and written policies for performance management, child protection, and positive guidance.  
Aynsley Street Preschool, Timaru
ID Number: 70059
See more details
33 children
Downgraded to a provisional licence on 31/08/2018 due to non-complianceYet the service was good according to ERO’s last report on 27/06/2017
Baby Steps, Whangarei
ID Number: 46068
19 children
Downgraded to a provisional licence on 14/05/2018 until 18/11/2018 due to non-complianceYet the service was good according to ERO’s last report on 30/01/2015
Barnardos Early Learning Centre Clendon, Auckland
ID Number: 25364
See more details
50 children
Downgraded to a provisional licence on 31/08/2018 due to non-complianceYet the service was good according to ERO’s last report on 11/04/2016. ERO noted that improved shade in the outdoor area and ventilation in the sleep room was needed
BestStart Turangi Kindy, Turangi
ID Number: 45660
See more details
50 children
Downgraded to a provisional licence on 31/10/2018 due to non-complianceYet the service was “very well placed” according to ERO’s last report on 29/02/2016, with ERO saying it would not review it again for 4 years.
Blossoms Educare Rolleston Limited, Christchurch
ID Number: 47205
130 children
Downgraded to a provisional licence on 30/07/2018 until 1/10/2018 due to non-complianceThere is no ERO report for this service
Box Hill Kids, Wellington 
ID Number: 50058
30 children
Downgraded to a provisional licence on 10/12/2018 due to non-complianceOn 15/5/2018 ERO reported “significant areas of non-compliance” including an inadequate curriculum, restriction of children’s access to outdoor play, poor risk assessment when children are taken on outings, and records of medication given not showing parent consent
Bright Stars Early Education Centre, Whangarei
ID Number: 10379
See more details
65 children
Downgraded to a provisional licence on 14/05/2018 until 2/12/2018 due to non-complianceYet on 17/05/2018 ERO reported that the service met all licencing conditions and was ‘well placed’
Bright Way Childcare, Auckland
ID Number: 47121
50 children
Licence suspended by the ministry on 19/01/2018 until 27/01/2018There is no ERO report for this service
Brooklyn Kids, Wellington
ID Number: 45958
See more details
114 children
Downgraded to a provisional licence on 23/02/2018 due to non-complianceOn 7/04/2017 ERO reported only one licence breach that could be quickly fixed: heavy furniture and fixtures that could fall needed to be secured.
Bula Centre, Auckland
ID Number: 45936
30 children
Downgraded to a provisional licence on 10/10/2018 due to non-complianceOn 12/06/2017 ERO reported breaches in areas of financial management, human resource management, a complaints policy, and internal evaluation to improve children’s care and education. ERO recommended the Ministry reassess the service’s licence.
Children First Preschool, Leeston
ID Number: 70355
See more details
50 children
Downgraded to a provisional licence on 21/12/2018 due to non-complianceYet the service was good according to ERO’s last report on 21/09/2015
Childsplay Homebased Education Service, St Andrews (south of Timaru)
ID Number: 70015
See more details
80 children
Downgraded to a provisional licence on 24/12/2018 due to non-complianceOn 5/10/2018 ERO reported that compliance was not sufficiently strong in ensuring educators follow procedures in the service’s policies and more attention to implementation of health and safety systems was needed.
Childsplay Homebased Education Service, St Andrews
ID Number: 70137
See more details
80 children
Downgraded to a provisional licence on 24/12/2018 due to non-complianceOn 5/10/2018 ERO reported that compliance was not sufficiently strong in ensuring educators follow procedures in the service’s policies and more attention to implementation of health and safety systems was needed.
City Children’s Centre, Napier
ID Number: 55087
See more details
50 children
Downgraded to a provisional licence on 21/06/2018 – due to non-complianceOn 27/10/2017 ERO reported that the service was requiring further development but did not specify licence breaches
Country Kindy Ltd, Feilding
ID Number: 45768
See more details
50 children
Downgraded to a provisional licence on 8/10/2018 until 1/11/2018 due to non-complianceOn 13/03/2017 ERO reported the service was breaching the requirement to regularly review practices and carry out appraisals of all staff
Countrylife Educare Ltd, Wellington
ID Number: 60118
See more details
39 children
Downgraded to a provisional licence on 29/06/2018 due to non-complianceYet the service was good according to ERO’s last report on 15/07/2014
Creative Minds Childcare Centre, Auckland
ID Number: 20586
38 children
Downgraded to a provisional licence on 2/07/2018 until 4/12/2018 due to non-complianceYet the service was good according to ERO’s last report on 17/06/2016
Discoveries Educare at Gillies, Auckland
ID Number: 46322
50 children
Downgraded to a provisional licence on 24/02/2018 until 17/05/2018 due to non-compliance and on 12/09/2018 due to non-complianceYet the service was good according to ERO’s last report on 09/10/2015
Discoveries Educare Browns Bay Ltd, Auckland
ID Number: 46604
97 children
Downgraded to a provisional licence on 24/02/2018 until 17/05/2018 due to non-compliance, and on 12/09/2018 due to non-complianceYet the service was good according to ERO’s last report on 22/05/2017
Discoveries Educare Highland Park, Auckland
ID Number: 46487
100 children
Downgraded to a provisional licence on 24/02/2018 until 17/05/2018 due to non-compliance, and on 12/09/2018 due to non-complianceYet the service was good according to ERO’s last report on 25/05/2017
Discoveries Educare Kelston, Auckland
ID Number: 46805
58 children
Downgraded to a provisional licence on 24/02/2018 until 17/05/2018 due to non-compliance, and on 12/09/2018 due to non-complianceThere is no ERO report for this service
Discoveries Educare on Oteha Valley, Auckland
ID Number: 46552
61 children
Downgraded to a provisional licence on 24/02/2018 until 17/05/2018 due to non-compliance, and on 12/09/2018 due to non-complianceYet the service was good according to ERO’s last report on 22/05/2017
Discoveries Educare Rata Street, Auckland
ID Number: 46871
39 children
Downgraded to a provisional licence on 24/02/2018 until 17/05/2018 due to non-compliance, and on 12/09/2018 due to non-complianceThere is no ERO report for this service
Discoveries Educare Target Road, Auckland
ID Number: 46373
100 children
Downgraded to a provisional licence on 24/02/2018 until 17/05/2018 due to non-compliance, and on 12/09/2018 due to non-complianceYet the service was good according to ERO’s last report on 14/09/2015
Discoveries Educare Te Atatu Peninsula, Auckland
ID Number: 47063
115 children
Downgraded to a provisional licence on 24/02/2018 until 17/05/2018 due to non-compliance, and on 12/09/2018 due to non-complianceThere is no ERO report for this service
Discoveries Educare, Auckland
ID Number: 45840
60 children
Downgraded to a provisional licence on 24/02/2018 until 17/05/2018 due to non-compliance, and on 12/09/2018 due to non-complianceYet the service was good according to ERO’s last report on 22/06/2016
Discoveries on Gadsby Rd, Auckland
ID Number: 45461
128 children
Downgraded to a provisional licence on 24/02/2018 until 17/05/2018 due to non-compliance and on 12/09/2018 due to non-complianceYet the service was good according to ERO’s last report on 29/02/2016
Dot Kids Early Learning Centre, Greytown
ID Number: 60349
See more details
65 children
Downgraded to a provisional licence on 17/09/2018 due to multiple non-compliance in curriculum, children’s health and safety, premises and facilities, and managementYet the service was good according to ERO’s last report on 15/09/2015 when the centre’s name was ‘Ladybird Centre’
Dream Education Programme (5), Auckland
ID Number: 46693
See more details
50 children
Licence suspended by the ministry on 12/10/2018 Yet the service was good according to ERO’s last report on 20/04/2017 when the service name was ‘Kiwioz Nannies’
Early Learning @ Home Childcare, Auckland
ID Number: 46746
40 children
Licence suspended by the ministry on 3/07/2018 until 9/09/2018On 11/04/2018 ERO reported “significant areas of non-compliance” including curriculum implementation, monitoring of children, understanding children’s development, adults not meeting first aid qualification requirements, and management issues. ERO recommended the ministry reassess the service’s licence
Eden Early Learning, Nelson
ID Number: 45156
See more details
76 children
Downgraded to a provisional licence on 21/02/2018 until 13/08/2018 due to non-complianceYet the service was good according to ERO’s last report on 8/12/2017 when the service’s name was ‘Little Footprints’.
Essence of the Pacific Early Learning Centre, Rotorua
ID Number: 47054
30 children
Downgraded to a provisional licence on 25/09/2018 due to non-complianceOn 28/06/2018 ERO reported breaches related to curriculum implementation 
Etu Ao Le Aute, (Wellington Kindergarten Assn) Wellington
ID Number: 46423
60 children
Licence suspended by the ministry on 3/10/2018 due to non-complianceYet the service was good according to ERO’s last report on 02/06/2016
Fanau Pasifika, Levin
ID Number: 5544
37 children
Licence suspended by the ministry on 7/07/2018 until 19/08/2018 due to non-complianceYet the service was good according to ERO’s last report 14/06/2016
Fetufa Tokelau Akoga Kamata, Auckland
ID Number: 25322
See more details
30 children
Downgraded to a provisional licence on 11/10/2018 until 25/11/2018 due to non-complianceYet the service was good according to ERO’s last report on 24/11/2017
Frederick St @ Home, Hastings
ID Number: 46952
50 children
Licence suspended by the ministry on 25/04/2018 until 4/05/2018 There is no ERO report for this service
Fun ‘N’ Play Childcare Centre, Auckland
ID Number: 46561
50 children
Downgraded to a provisional licence on 2/05/2018 until 13/07/2018 due to non-complianceYet the service was good according to ERO’s last report on 14/06/2017 when the service’s name was ‘Topcare’
Glenavon Early Childhood Centre, Auckland
ID Number: 20540
See more details
33 children
Downgraded to a provisional licence on 19/11/2018 due to non-complianceYet the service was good according to ERO’s last report on 18/08/2016
Glenmark Playcentre, Waipara
ID Number: 70056
15 children
Licence suspended by the ministry on 23/02/2018 until 28/03/2018  Ministry closed and cancelled the service’s licence on 30/3/2018 due to non-complianceYet the service was good according to ERO’s last report on 22/06/2012
Go Bananas Childcare, Hamilton
ID Number: 46507
See more details
100 children
Downgraded to a provisional licence on 18/07/2018 until 16/12/2018
Complaints made in November 2017 included allegations of children witnessing management yelling at staff and threatening staff if they talk to others about the centre. On investigation the ministry identified breaches in areas of: Curriculum, Premises and facilities, Child health and safety (placing the service on a provisional licence.)
Yet the service was good according to ERO’s last report on 18/11/2016
Happy Feet Childcare Otahuhu, Auckland
ID Number: 10051
See more details
100 children
Downgraded to a provisional licence on 3/04/2018 until 21/06/2018 due to non-complianceYet the service was good according to ERO’s last report 1/09/2016 when the service’s name was ‘Tinytown Otahuhu’
Happy Times Childcare, Te Puke
ID Number: 45023
See more details
45 children
Downgraded to a provisional licence on 26/11/2018 due to non-complianceYet the service was good according to ERO’s last report on 17/05/2017
Lindisfarne Nursery, Christchurch 
ID Number: 70391
51 children
Downgraded to a provisional licence on 26/02/2018 until 1/06/2018 due to non-complianceOn 23/01/2018 the centre’s name was ‘Lindisfarne Nursey School’ and ERO reported breaches in not having at least one toilet that gave children a sense of privacy, access for persons with disabilities, correct temperature control of hot water, sufficient floor covering, quality and variety of equipment for children and management of the service. It recommended the Ministry reassess the centre’s licence.  
High Five Early Education Centre, Wellington
ID Number: 55422
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55 children
Downgraded to a provisional licence on 21/12/2018 due to non-complianceOn 28/06/2018 ERO reported breaches in documentation of parent consent for children to be taken on outings and for medicine given to children, unsafe animal handling practices, not keeping records of children’s injuries and incidents, not displaying the regulations, not ensuring the centre is effectively governed and managed.
Home Grown Kids (BOP), Waikato
ID Number: 30046
See more details
80 children
Licence suspended by the ministry on 8/02/2018 until 15/07/2018Yet the service was good according to ERO’s last report on 29/06/2016
Home Grown Kids (South2), Tauranga
ID Number: 40270
See more details
80 children
Downgraded to a provisional licence on 14/05/2018 due to non-complianceThere is no ERO report for this service
Home Grown Kids (Tui), Auckland
ID Number: 10283
See more details
80 children
Licence suspended by the ministry on 5/07/2018 until 4/04/2019Yet the service was good according to ERO in its latest report on 15/10/2012
Home Grown Kids, Auckland
ID Number: 30041
See more details
80 children
Licence suspended by the ministry on 5/07/2018 until 4/04/2019 Yet the service was good according to ERO’s last report on 15/10/2012
Home Grown Kids, Bethlehem Tauranga
ID Number: 30081
See more details
80 children
Downgraded to a provisional licence on 14/05/2018 due to non-complianceThere is no ERO report for this service
Home Grown Kids, Tauranga
ID Number: 30197
See more details
80 children
Downgraded to a provisional licence on 14/06/2018 until 2/10/2018 due to non-complianceYet the service was good according to ERO’s last report on 16/06/2015
Home Grown Kids, Wellington
ID Number: 30061
See more details
80 children
Downgraded to a provisional licence on 7/05/2018 due to non-complianceYet the service was rated “well placed” in ERO’s last report on 02/06/2015. But it also noted some licence breaches: the service was not undertaking risk assessments when taking children on outings and it was not ensuring all educators had completed first aid training before commencing work
Hora Hora Playcentre, Cambridge
ID Number: 46586
20 children
Downgraded to a provisional licence on 19/02/2018 due to non-complianceOn 18/10/2017 ERO reported breaches in the centre not managing hazards to children and not doing a regular hazard check.
Horowhenua Educare Children’s Centre, Levin
ID Number: 50051
See more details
38 children
Downgraded to a provisional licence on 24/09/2018 due to non-complianceYet the service was good according to ERO’s last report on 11/11/2016
Hutt Hospital Childcare Centre Inc., Lower Hutt 
ID Number: 60256
24 children
Licence suspended by the ministry on 18/12/2018
In November a complaint was made to the ministry alleging ill-treatment of children, and this was followed by several more complaints. The ministry acted just before Christmas to close the service for children’s protection, pending investigation. Comments on social media by parents suggest mistreatment of children may have been happening for many years prior.
Yet the service was good according to ERO’s last report on 30/1/2017
Juni Uni II Ltd, Hamilton
ID Number: 30343
50 children
Downgraded to a provisional licence on 10/08/2018 due to non-complianceYet the service was good according to ERO’s last report on 2/03/2016
Juni Uni Ltd, Tauranga
ID Number: 40334
75 children
Downgraded to a provisional licence on 26/06/2018 due to non-complianceYet the service was good according to ERO’s last report on 2/03/2016
Junior Junction Lunn Ave, Auckland
ID Number: 46361
See more details
100 children
Downgraded to a provisional licence on 13/03/2018 until 9/04/2018 under regulation 15(1)(c) a serious complaintYet the service was “very well placed” according to ERO’s last report on 29/02/2016
Kaipara Kids Early Learning Centre, Maungaturoto
ID Number: 46707
See more details
43 children
Downgraded to a provisional licence on 14/05/2018 until 13/01/2019 due to non-complianceThere is no ERO report for this service
Karamea Kindergarten, Karamea
ID Number: 45942
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20 children
Licence suspended by the ministry on 31/01/2018 until 23/07/2018Yet the service was good according to ERO’s last report on 19/12/2014
Kids at Home Hamilton 10, Hamilton
ID Number: 46397
See more details
80 children
Downgraded to a provisional licence on
11/06/2018 until 30/06/2018 due to non-compliance
Yet the service was good according to ERO’s last report on 13/06/2017
Kids at Home Hamilton 8, Hamilton
ID Number: 46189
See more details
80 children
Downgraded to a provisional licence on 11/06/2018 until 20/09/2018 due to non-complianceYet the service was good according to ERO’s last report on 13/06/2017
Kids Count – Pukekohe, Auckland
ID Number: 47257
See more details
100 children
Downgraded to a provisional licence on 27/09/2018 until 2/12/2018 Complaints made included allegations of poor food hygiene and handling, inadequate staff appraisal system, child assessment and curriculum. The ministry found breaches in areas of: Management, child health and safety, premises and facilities, and curriculum.There is no ERO report for this service
Kids Count – Weymouth, Auckland
ID Number: 45920
See more details
50 children
Downgraded to a provisional licence on 13/03/2018 until 8/04/2018 under regulation 15(1)(c) a serious complaintYet the service was good according to ERO’s last report on 01/03/2017
Kids on Nineteen Early Learning Centre, Tauranga
ID Number: 40207
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42 children
Downgraded to a provisional licence on 4/07/2018 due to non-complianceOn 26/06/2018 ERO reported a number of licence breaches mostly relating to inadequate documentation, not securing heavy furniture, human resource management practices and self-review processes.
Kidz Paradise, Christchurch
ID Number: 45323
40 children
Downgraded to a provisional licence on 6/09/2018 due to non-complianceOn 10/09/2015 ERO reported breaches in not providing information to parents about spending of ministry funding, not making sure all educators held a current first aid certificate prior to starting work, and lack of documentation of coordinator contact with educators, children and parents
Kinderen (A) Daycare Centre, New Plymouth
ID Number: 50504
21 children
Downgraded to a provisional licence on 5/10/2018 due to non-complianceYet the service was good according to ERO’s last report on 13/06/2016
Kinderen (B) Daycare Centre, New Plymouth
ID Number: 50503
28 children
Downgraded to a provisional licence on 5/10/2018 due to non-complianceYet the service was good according to ERO’s last report on 13/06/2016
Korukidz Education & Care, Tauranga
ID Number: 40288
See more details
30 children
Downgraded to a provisional licence on 18/06/2018 due to non-complianceYet the service was good according to ERO’s last report on 16/12/2013 when the service was named ‘Little Learners’
Learning Adventures, Katikati
ID Number: 46053
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48 children
Downgraded to a provisional licence on 29/08/2018 due to non-complianceOn 16/05/2018 ERO reported multiple serious breaches including with staff appraisals, not following policy on administration of medicine to children, restricting children’s access to an insufficient range of equipment and resources, and lack of appropriate nappy changing facilities
Learning Adventures, Otorohanga
ID Number: 30024
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39 children
Downgraded to a provisional licence on 6/08/2018 due to non-complianceOn 18/06/2018 ERO reported major breaches including: not providing a stimulating environment for children and not understanding children’s learning and development. 
Lepperton Playcentre, Lepperton
ID Number: 50015
See more details
30 children
Licence suspended by the ministry on 4/04/2018 until 15/08/2018Yet the service was good according to ERO’s last report on 13/02/2017
Little Kiwi’s at Home Ltd, Hamilton
ID Number: 46970
80 children
Ministry closed and cancelled the service’s licence on 6/4/2018 due to non-complianceThere is no ERO report for this service
Little Monkeys Preschool, Palmerston North
ID Number: 46051
See more details
32 children
Downgraded to a provisional licence on 15/03/2018 until 30/03/2018 while ministry investigated a complaint alleging a 20-month-old child fell from an adult chair in Nov 2017 at the centre and parents were not called or told. Toddler died in hospital. Ministry identified hazards to children and that hazards did not appear to be managed or mitigated, and it asked the service to review the use of the adult table and chairs, and undertake a review of what active supervision of children by adults of children looks like.Yet the service was good according to ERO’s last report on 23/08/2017 and it did not pick up any safety, furniture, and supervision issues
Little Wonders Greenmeadows, Napier
ID Number: 55471
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40 children
Licence suspended by the ministry on 2/06/2018 until 26/06/2018On 20/02/2018 ERO reported just one licence breach in the centre – not ensuring all teachers complete an annual appraisal that meets teacher certification requirement.
Little Wonders, Havelock North
ID Number: 46307
45 children
Downgraded to a provisional licence on 12/06/2018 due to multiple non-compliance in areas of children’s health and safety, curriculum premises and facilities, service management and regulation 54(2) to increase level of staffingOn 24/05/2018 ERO suggested the centre talk with the Ministry for help to develop a plan to improve due to issues related with changes undertaken by the service in 2017.  But ERO reported no specific breaches. 
Lupesina Aoga Amata Preschool, Auckland
ID Number: 45515
50 children
Licence suspended by the ministry on 15/10/2018 until 30/10/2018On 21/07/2017 ERO reported “significant areas of non-compliance” related to financial records and practices particularly the use of equity funding, inadequate provision for the health and safety of children and adults at the centre, lack of risk analysis for excursions and hazards, problems with employment and child protection policies and procedures. ERO recommended that the Ministry reassess its licence.
Magic Sparks Milson Ltd Palmerston North
ID Number: 40237
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50 children
Downgraded to a provisional licence on 8/08/2018 until 18/08/2018.
Complaint made in August 2018 alleged management did not respond to a complaint that a teacher rough-handled a child, parents were not alerted and the accused teacher was not stood down pending investigation.
Yet the service was good according to ERO’s last report on 8/12/2017
Matariki Rudolf Steiner Kindergarten, Palmerston
ID Number: 52524

20 children
Downgraded to a provisional licence on 31/01/2018 until 30/09/2018 due to non-complianceOn 20/10/2017 ERO reported the curriculum was not informed by assessment of children’s learning and an ongoing process of self-review was needed.
Mini Miracles Educare Claudelands, Hamilton
ID Number: 30102
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35 children
Downgraded to a provisional licence on 28/11/2018 due to non-complianceOn 06/09/2018 ERO reported licence breaches:  the outdoor environment was not safe for children, there was not a stimulating environment for children’s learning, and children’s cultural identities were not supported.
Mini Miracles Educare Ltd, Te Awamutu
ID Number: 46015
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47 children
Downgraded to a provisional licence on 12/03/2018 due to non-complianceOn 24/01/2018 ERO reported breaches in relation to the curriculum for children, self-review, and staff appraisals
Moko Club Ngāruawāhia, Ngaruawahia
ID Number: 46927
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40 children
Downgraded to a provisional licence on 12/03/2018 due to non-complianceOn 12/01/2018 ERO did not report breaches but mentioned the service needed to strengthen the curriculum provided and implement a better staff appraisal system
Moko Club, Huntly
ID Number: 46480
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35 children
Downgraded to a provisional licence on 12/03/2018 due to non-compliance  On 12/1/2018 ERO reported breaches including not implementing the national curriculum Te Whariki, gates not always closed, fire exits not kept open, and children not always supervised
Montessori @ Rimu, Hamilton
ID Number: 30079
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26 children
Downgraded to a provisional licence on 19/02/2018 until 31/08/2018 due to non-complianceOn 8/12/2017 ERO reported non-compliance in areas of teacher appraisal, policy development and review, and health and safety
Montessori Little Hands, Te Awamutu 
ID Number: 46543
35 children
Downgraded to a provisional licence on 27/06/2018 due to non-complianceYet the service was good according to ERO’s last report on 07/09/2016
Montessori Milestones Preschool, Tauranga
ID Number: 30092
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20 children
Downgraded to a provisional licence on 15/10/2018 due to non-complianceOn 29/06/2018 ERO reported breaches with the service’s monitoring of sleeping children, records of hazard checking, regular emergency drills, provision of emergency supply and adequate teacher appraisals.
Mother’s Nest T/A Nannies Plus 2, Wellington
ID Number: 60074

80 children
Licence suspended by the ministry on 1/01/2018 until 22/06/2018Yet the service was good according to ERO’s last report on 12/08/2016
Murupara Educare Centre, Murupara
ID Number: 45448
35 children
Downgraded to a provisional licence on 2/07/2018 due to non-complianceOn 16/07/2018 ERO reported “significant areas of non-compliance” in multiple areas including no process of self-review, lack of suitable human resource practices, not consistently providing enough equipment and materials for children, adults not always engaging in positive interactions with children, and a lack of curriculum that supported children’s learning. ERO recommended that the Ministry reassess its licence.
Naenae Aoga Amata, Lower Hutt
ID Number: 60312
26 children
Ministry cancelled the service’s licence on 20/10/2018 due to non-complianceOn 09/03/2017 ERO reported breaches in areas of meeting requirements of the Vulnerable Children Act, teacher appraisal, review and evaluation, hazard identification and documentation for taking children on excursions
New Shoots Children’s Centre – Sandhurst, Tauranga
ID Number: 47039
75 children
Downgraded to a provisional licence on 17/07/2018 to 23/09/2018 due to non-compliance in the areas of children’s health and safety and service managementYet the service was “very well placed” according to ERO’s last report on 20/06/2018
New Shoots Children’s Centre, Tauranga
ID Number: 46364
124 children
See more details on New Shoots Children’s Centre
Downgraded to a provisional licence on 18/07/2018 until 26/09/2018 due to non-compliance in the areas of premises and facilities, children’s health and safety and service managementYet the service was “very well placed” according to ERO’s last report on 21/08/2015
Ngā Oho Mata Kamo Kamo Te Kōhanga Reo o Korongata, Bridge Pa
ID Number: 55182
27 children
Downgraded to a provisional licence on 6/08/2018 due to non-complianceOn 21/05/2018 ERO reported breaches in the areas of internal evaluation, personnel employment management, emergency drill practices, and presence of adults who are first aid qualified
Nor Western Cook Islands Early Childhood, Auckland
ID Number: 25048
30 children
Licence suspended by the ministry on 3/07/2018 until 10/08/2018On 28/06/2018 ERO reported “significant areas of non-compliance” and recommended the Ministry of Education reassess the service’s licence
Nurtured at Home Wellington 1, Wellington
ID Number: 45157
50 children
Downgraded to a provisional licence on 23/01/2018 until 29/05/2018 due to non-complianceYet the service was good according to ERO’s last report on 12/08/2016 when the service’s name was ‘Nannies Plus’.
Ohai Playcentre, Ohai
ID Number: 90014
25 children
Downgraded to a provisional licence on 19/01/2018 until 16/12/2018 due to non-complianceOn 3/05/2017 ERO reported breaches in areas of a system of regular parent educator appraisal. planning and curriculum, learning experiences for children, safety and condition of premises and materials, management of hazards in the environment and risk assessment for excursions, and documentation of process of review and evaluation
Olive Tree Education and Care, Tauranga
ID Number: 40313
See more details
70 children
Downgraded to a provisional licence on 18/10/2018 until 13/11/2018 due to non-complianceYet the service was good according to ERO’s last report on 29/07/2016
Onepoto Awhina Educare Centre, Auckland
ID Number: 20124
See more details
37 children
Downgraded to a provisional licence on 22/01/2018 due to non-complianceOn 20/04/2017 ERO reported what it described as “significant areas of non-compliance”. ERO recommended the Ministry of Education reassess the service’s licence
Opotiki Community Childcare Centre, Opotiki
ID Number: 40069
See more details
70 children
Downgraded to a provisional licence on 21/09/2018 due to non-complianceOn 6/09/2018 ERO reported a number of hazards and that appropriate safety checks for contractors working on site were not being done and there was a lack of view of children in the sleep room
Ōtātara Children’s Centre, Napier
ID Number: 55050
See more details: Otatara Children’s Centre
61 children
Downgraded to a provisional licence on 6/08/2018 until 19/11/2018 due to non-complianceYet the service was good according to ERO’s last report on 9/03/2017
Papatoetoe North Kindergarten, Auckland
ID Number: 5062
See more details
40 children
Downgraded to a provisional licence on 12/03/2018 until 7/05/2018 due to non-complianceOn 26/11/2014 ERO reported the service was ‘well placed’. It also reported the service was ‘well placed’ in its next confirmed report on 21/06/2018 with no mention of previous or current licence breaches
Pasifika Early Learning Papakura, Auckland
ID Number: 47073
See more details on Pasifika Early Learning
30 children
Licence suspended by the ministry on 26/09/2018 until 8/10/2018There is no ERO report for this service
PAUA – Northland, Tuatahi Auckland
ID Number: 46335
80 children
Licence suspended by the ministry on 19/09/2018 until 8/03/2019Yet the service was good according to ERO’s last report on 21/06/2016
Peninsula Community Creche, Wellington
ID Number: 60269
See more details
25 children
Downgraded to a provisional licence on 6/07/2018 until 9/11/2018 due to non-complianceYet the service was good according to ERO’s last report on 23/09/2015
Pohutukawa Kids 1 – Quality, Gisborne
ID Number: 30300
80 children
Downgraded to a provisional licence on 22/11/2018 due to non-complianceOn 18/05/2018 ERO reported breaches in management, health and safety, curriculum and meeting its obligation under the Vulnerable Children Act and the Health and Safety at Work Act.
Pohutukawa Kids 2 – Standard, Gisborne
ID Number: 30320
80 children
Downgraded to a provisional licence on 22/11/2018 due to non-complianceOn 17/05/2018 ERO reported breaches in management, health and safety, curriculum and meeting obligation under the Vulnerable Children Act and the Health and Safety at Work Act.
PORSE Albany S1, Auckland
ID Number: 55470
See more details
80 children
Downgraded to a provisional licence on 12/01/2018 until 18/10/2018 due to multiple breaches in curriculum, children’s health and safety, premises and facilities and regulation 44(1) ensuing that adults caring for children are supervised by a person responsible. Yet the service was good according to ERO’s last report on 28/05/2015
PORSE Grey Lynn S1, Havelock North
ID Number: 55400
See more details about PORSE
80 children
Licence suspended by the ministry on 6/06/2018 until 5/12/2018Yet the service was good according to ERO’s last report on 28/05/2015
PORSE Havelock North/Hastings S1, Havelock North
ID Number: 55322
See more details
80 children
Licence suspended by the ministry on 6/06/2018 until 6/12/2018Yet the service was good according to ERO’s last report on 24/04/2015
PORSE Howick Q1, 
ID Number: 30215
See more details
80 children
Licence suspended by the ministry on 6/06/2018 until 5/12/2018Yet the service was good according to ERO’s last report on 26/05/2015
PORSE Howick S1, Auckland
ID Number: 30267
See more details
80 children
Licence suspended by the ministry on 6/06/2018 until 5/12/2018Yet the service was good according to ERO’s last report on 27/05/2015
PORSE Kapiti S1, Paraparamu
ID Number: 45224
See more details
80 children
Licence suspended by the ministry on 8/06/2018 until 9/12/2018Yet the service was good according to ERO’s last report on 07/05/2015
PORSE Kapiti Wellington Q3,
ID Number: 30251
See more details
80 children
Downgraded to a provisional licence on 9/02/2018 until 29/08/2018 due to multiple breaches in curriculum, children’s health and safety, regulation 44(1) ensuing adults caring for children are supervised by a person responsible, etc. Yet the service was good according to ERO’s last report on 07/05/2015
PORSE Mt Maunganui. Tauranga
ID Number: 55465
See more details
80 children
Licence suspended by the ministry on 8/04/2018 until 3/10/2018 Yet the service was good according to ERO’s last report on 14/02/2011
PORSE Nelson/Marlborough/West Coast S1, Blenheim
ID Number: 55499
See more details
80 children
Licence suspended by the ministry on 2/04/2018 until 2/10/2018There is no ERO report for this service
PORSE Palmerston North S1, Palmerston North
ID Number: 55463
See more details
80 children
Licence suspended by the ministry on 3/04/2018 until 19/09/2018Yet the service was good according to ERO’s last report on 19/11/2014
PORSE Pukekohe Q1, Pukekohe
ID Number: 45882
See more details
80 children
Downgraded to a provisional licence on 12/01/2018 until 30/08/2018 due to non-compliance with regulation 44(1) ensuing adults caring for children are supervised by a person responsible.Yet the service was good according to ERO’s last report on 09/03/2015
PORSE Pukekohe S1, Pukekohe
ID Number: 55502
See more details
80 children
Licence suspended by the ministry on 4/06/2018 until 3/12/2018Yet the service was good according to ERO’s last report on 09/03/2015
PORSE Upper Hutt S1,
ID Number: 30265
PORSE In-Home Childcare
80 children
Licence suspended by the ministry on 1/06/2018 until 2/12/2018Yet the service was good according to ERO’s last report on 8/05/2015
PORSE Waikato S2, Hamilton
ID Number: 30190
See more details
80 children
Licence suspended by the ministry on 2/04/2018 until 1/10/2018Yet the service was good according to ERO’s last report on 2/11/2017
Puffing Billy Daycare Centre, Auckland
ID Number: 25050
60 children
Downgraded to a provisional licence on 12/04/2018 until 12/07/2018 due to non-complianceOn 12/10/2017 ERO reported breaches in curriculum and management of hazards placing children’s safety at risk.
Pukehina EduCare, Pukehina
ID Number: 45418
22 children
Downgraded to a provisional licence on 14/06/2018 until 24/07/2018 due to non-compliance Licence suspended by the ministry on 25/07/2018 until 10/01/2019Yet the service was good according to ERO’s last report on 04/06/2015
Pulotu Aoga Amata, Auckland
ID Number: 10097
30 children
Licence suspended by the ministry on 29/03/2018 until 23/01/2019On 26/07/2016 ERO reported licence breaches in some areas of curriculum and management
Ranginui Te Whare Akoranga Reo, Kaitaia
ID Number: 10036
30 children
Licence withdrawn and service closed by the ministry on 12/2/2018 due to non-complianceOn 14/4/2017 ERO reported non-compliance in areas of staff appraisals and induction, annual financial planning and curriculum development
Rerewhakaaitu Playcentre, Rotorua
ID Number: 40085
30 children
Downgraded to a provisional licence on
12/10/2018 due to non-compliance
On 13/08/2018 ERO reported the service was “well placed” despite finding that it did not have an adequate child protection policy and did not document when adults and children left the centre during sessions.
Sealey Street Childcare, Thames
ID Number: 45956
30 children
Licence suspended by the ministry on 23/07/2018 until 26/08/2018 Ministry cancelled the service’s licence on 27/8/2018 Prior to this other complaints are believed to have been made to the Ministry.  In August 2018 it took action after My ECE forwarded complaints to it on behalf of complainants. Complaints included allegations of seclusion, withholding food, forced sleep, rough handling, verbal bullying of children.
Yet the service was good according to ERO’s last report on 17/02/2016
Shining Star Educare, Auckland
ID Number: 46512
33 children
Licence suspended by the ministry on 26/09/2018 until 7/11/2018On 08/05/2017 ERO reported breaches in the area of staff appraisals, not maintaining police vetting of all staff, and policy not reflecting the requirements of the Vulnerable Children Act
Stratford Community Childcare Centre, Stratford
ID Number: 50500
See more details: Stratford Community Childcare Centre
48 children
Downgraded to a provisional licence on 19/10/2018 until 11/11/2018 due to non-complianceYet the service was good according to ERO’s last report on 14/03/2017
Super Kids Learning Centre, Auckland
ID Number: 46408
See more details: Super Kids Learning Centre
39 children
Downgraded to a provisional licence on 5/03/2018 until 13/08/2018 due to non-complianceYet the service was good according to ERO’s last report on 23/06/2016
Taulapapa Leata Su’a Aoga Amata, Auckland
ID Number: 10062
50 children
Downgraded to a provisional licence on 25/03/2018 until 23/07/2018 due to non-complianceOn 19/09/2016 ERO reported licence breaches in some areas of curriculum and governance and management
Te Ataakura Homebased Childcare Service, Patea
ID Number: 46464
30 children
Ministry closed and cancelled the service’s licence on 23/7/2018 due to non-complianceOn 18/04/2017 ERO reported breaches in the area of staff/ educator appraisals, professional development support, health and safety systems, documentation of home-visits, and lack of review and evaluation. ERO recommended the Ministry reassess the service’s licence.  
Te Kōhanga Reo o Taihoa, Wairoa
ID Number: 55115
30 children
Downgraded to a provisional licence on 5/12/2018 due to non-complianceOn 18/06/2018 ERO reported one licence breach – the centre needed to ensure the curriculum supported children to have appropriate relationships with other children and adults
Te Kōhanga Reo o Te Kapua o te Rangi, Pahiatua
ID Number: 55098
20 children
Downgraded to a provisional licence on 16/08/2018 -due to non-complianceOn 25/09/2015 ERO reported one licence breach – that the kohanga did not implement a regular staff appraisal system
Te Mata Kids, Havelock North
ID Number: 45878
50 children
Licence suspended by the ministry on 27/01/2018 until 28/01/2018Yet the service was good according to ERO’s last report on 14/12/2015 when the service’s name was “Little Guppies Private Kindergarten”
Te Puawaitanga o Ngati Ruanui ECE, Hawera
ID Number: 45160
40 children
Downgraded to a provisional licence on 2/02/2018 until 4/10/2018 due to non-complianceOn 24/10/2017 ERO reported “significant areas of non-compliance” related to curriculum, self-review, not demonstrating an understanding of children’s learning needs, and recording of emergency drills. It noted that the service had a large number of staffing changes within a 6-month period. ERO recommended that the Ministry reassess its licence.
Te Rito, Te Kāinga Reo Cable Bay, Kaitaia
ID Number: 46855
30 children
Downgraded to a provisional licence on 1/10/2018 until 6/12/2018 due to non-complianceYet the service was good according to ERO’s last report on 28/05/2018
Te Whare Aroha O Nga Mokopuna Early Childhood Centre, Hastings
ID Number: 55036
70 children
Downgraded to a provisional licence on 27/06/2018 until 6/09/2018 and on 12/11/2018 due to non-compliance Licence suspended by the ministry on 13/10/2018 until 11/11/2018Yet the service was good according to ERO’s last report on 05/11/2015
The Blue Cottage, Papamoa
ID Number: 47260
See more details: The Blue Cottage
80 children
Downgraded to a provisional licence on 7/08/2018 until 17/10/2018 due to non-compliance in the areas of curriculum, children’s health and safety and also regulation 56(1) ensuring that a person who has ill-treated or committed a crime against children is excludedThere is no ERO report for this service
The Nurtury, Christchurch
ID Number: 45380
78 children
Downgraded to a provisional licence on 2/10/2018 due to non-complianceYet the service was good according to ERO’s last report on 05/04/2016
The Rainbow Corner Early Learning Centre Takanini, Auckland
ID Number: 47049
See more details: Rainbow Corner Early Learning Centre
50 children
Downgraded to a provisional licence on 25/01/2018 until 17/10/2018 due to non-complianceThere is no ERO report for this service
The Ridge Childcare, Kerikeri
ID Number: 45727
See more details: The Ridge Childcare
70 children
Downgraded to a provisional licence on 26/02/2018 until 29/08/2018 due to non-complianceOn 10/03/2017 ERO reported breaches, namely a lack of a strategic plan, regular staff appraisal, and suitable staff selection and appointment procedures
The Treehouse Children’s Creche, Auckland
ID Number: 25399
41 children
Downgraded to a provisional licence on 19/06/2018 until 16/09/2018 due to non-complianceYet the service was good according to ERO’s last report on 25/03/2015
TnT Kidscare, Hamilton
ID Number: 46532
15 children
Downgraded to a provisional licence on 3/08/2018 due to non-complianceOn 28/08/2018 ERO reported breaches in areas of room temperature (should not be below 16 degrees Celsius), lack of space between children’s beds for air flow, heavy items that could fall were not secured, children able to open/go through gates to unlicensed areas, and curriculum not planned and evaluated. The Health and Safety at Work Act was not met. ERO recommended the ministry reassess the service’s licence  
Topkids Lytton, Gisborne
ID Number: 45435
120 children
Downgraded to a provisional licence on 25/09/2018 due to non-complianceYet the service was good according to ERO’s last report on 23/03/2016
Topkids Pukuatua, Rotorua
ID Number: 40320
112 children
Downgraded to a provisional licence on 16/11/2018 until 3/12/2018 due to non-complianceYet the service was good according to ERO’s last report on 5/10/2017
The Wishing Tree Early Learning Centre, Hamilton
ID Number: 47085
110 children
Downgraded to a provisional licence on 18/07/2018 due to non-complianceThere is no ERO report for this service
Wainui Playcentre Wainui, Gisborne
ID Number: 55023
25 children
Downgraded to a provisional licence on 6/07/2018 due to non-complianceOn 29/1/2018 ERO reported breaches in daily checking hazards to children, appropriate curriculum, updating police vetting requirements, recording emergency drills, and implementation of excursion plans
Wairākei Playcentre, Taupo
ID Number: 30078
30 children
Licence suspended by the ministry on 10/09/2018 Yet the service was good according to ERO’s last report on 4/06/2015
West Harbour Playcentre, Auckland
ID Number: 22015
30 children
Licence suspended by the ministry on 13/04/2018 until 29/07/2018Yet the service was good according to ERO’s report on 30/04/2015 and its next report on 31/01/2019
Whitby Educare, Porirua
ID Number: 60085
See more details about Whitby Educare
72 children
Downgraded to a provisional licence on 24/04/2018 due to non-complianceOn 12/02/2018 ERO found “significant areas of non-compliance” including an inadequate curriculum for children, not implementing requirements under the Vulnerable Children Act, inadequate staff appraisals to support staff in their roles, lack of emergency drills or documentation of, and restricting children’s access to free-flow of play between indoor and outdoor spaces. ERO recommended the Ministry reassess the service’s licence.  
XL Preschool, Papakura
ID Number: 25239
35 children
Downgraded to a provisional licence on 19/07/2018 due to non-complianceYet the service was good according to ERO’s last report on 11/11/2016
YMCA Early Childhood Centre, Napier
ID Number: 55309
50 children
Downgraded to a provisional licence on 15/06/2018 until 5/08/2018 due to non-complianceOn 24/05/2018 ERO reported breaches in the centre’s lack of provision for safe spaces for infants and children not walking, not managing hazards to children, documentation and regular review of documentation, and lack of an annual plan showing specific tasks undertaken each year  
Zero 2 Five Homebased Care, Normanby
ID Number: 46647
80 children
Licence suspended by the ministry on 04/06/2018 until 04/12/2018
Ministry then cancelled the licence
On 06/04/218 ERO reported “significant areas of non-compliance” including ineffective health and safety systems, inadequate processes to improve outcomes for children, and professional development needed for the programme coordinator.  ERO recommended the ministry reassess the service’s licence.
Zero2five Homebased Care & ECE, Stillwater Auckland
ID Number: 45820
80 children
Licence suspended by the ministry on 4/06/2018.             
Ministry then cancelled the licence
On 13/03/2017 ERO reported “significant areas of non-compliance” relating to not demonstrating an understanding of children’s learning and development, not keeping appropriate records, no supervision plan to ensure children’s health and safety, and curriculum not informed by assessment and planning. ERO recommended that the Ministry reassess the service’s licence.
Zero2Hero2Q, Whangarei
ID Number: 46663
50 children
Licence suspended by the ministry on 10/12/2018 Yet the service was good according to ERO’s last report on 17/02/2017 when the name of the service was ‘Bush Buddies’.

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